Miesięczne archiwum: grudzień 2010

Sending email from SAP CRM

Problem: You want to send an email to an outside inbox.

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SLA calculation result is a non-working day

Problem: after the SLA times calculation, result is a non-working day (Saturday or Sunday). Even though Service Profile clearly states that SLA should be calculated only for Monday-Friday.

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Product change on item of CRM document

Problem: you want to change product on one of the document items in SAP CRM. You want to do it from a custom report.

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Change of outside document in BADI

Problem: during a BADI call you have changed a document, different from one which called the BADI. You cannot use COMMIT WORK as this will destroy the BADI session. And you want to save the outside document with the one which called the BADI.

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